As a real estate agent, your main priority is to be the best agent you can be – providing your clients with exceptional service, and ensuring that the buying, or selling process of their home is as smooth a transaction as possible. Sometimes it can be difficult to not get caught up in being a “jack of all trades” and attempting to answer your client’s questions or provide services in areas that do not directly pertain to your role as their real estate agent. For example, your clients may be asking you for advice on their mortgage, roof repairs, renovations, real estate law or home staging advice.
You may have dabbled in home repair, a little home renovation or home staging in your experience as an agent, but most likely you are not technically an expert. As an agent you would not recommend the average home owner to sell their home on their own. You would suggest yourself – an experienced real estate professional. In the long run, your client will appreciate you sourcing an expert such as a qualified home inspector that helps them determine underlying water issues in a basement prior to the decision to purchase, or sourcing a fabulous home stager that helps sell the home in less than a week.
It is important to be prepared and have your trusty list of experts handy when your clients have questions. How can you quickly source and share your valuable list of contacts?
Here in the WOLFmedia division the team of Online Ad Superheroes connects real estate agents with local businesses. You can easily log-in to your WOLFconnect for a comprehensive list of vendors 24/7 that are supporting & preferred by your brokerage. In some cases, eConcierge is also mirrored on your office’s globalWOLF website. This presents a great opportunity to directly refer your clients to their contact information. You can also rate and review vendors based on your experience. Place eConcierge on your globalWOLF agent website and it will help boost your SEO, and be a convenient resource for your clients.
Enhance the tools right at your fingertips, and always be prepared to refer the right expert to your clients!
Rebecca Patten is the Advertising Coordinator in the WOLFmedia Division at Lone Wolf. Prior to joining the “Wolf Pack”, she spent 5 years in a variety of marketing communication and management roles. She loves to travel with her husband, cook, and spend time with friends, family and beloved pets, Artemis, Luna and Monroe.
